Policy responses and statements
Background: This document sets out the Executive's vision for reform, describes the approach to developing that vision to build on the progress already made, and aims to provoke discussion and ideas about how reform can be deepened in the years to come. Reform is an ongoing process of change and there are already examples of reform taking place within many areas of our public services. This document and dialogue process is not intended to divert or delay these existing reforms. Rather it is intended to learn from where we are improving the quality and efficiency of our services, drive and encourage continuous improvement in service delivery, and challenge those areas where the service is unacceptable. Throughout the document, the Executive highlights discussion points about particular issues. These questions will be explored in depth in a series of events during 2006, which will help shape the future direction of the long-term transformation of public services in Scotland. The Executive's ambitions for service transformation apply across the whole public sector. The proposals and options in this paper are relevant to local government, police and fire services, the NHS, the enterprise networks, further and higher education institutions, the justice system, the Executive itself and the range of NDPBs and executive agencies. The Executive does not propose to adopt a 'one-size fits all' approach to the vast range of public services, and different communities across Scotland. Some services are delivered nationally, some regionally, and others locally. The Executive's challenge to local communities and public services is to work with it to identify the reforms that will transform service delivery in their area. The challenge to reform applies equally to the Executive. It must transform the way it plans, funds, directs, and oversee public services and remove barriers to service transformation. The Executive wants to work in partnership to design a framework for public services that is sustainable, integrated, fit for purpose and user centred. COMMENTS ON
|

